Terms & Conditions

Welcome to Forge Spectrum! These terms and conditions (“Terms”) govern your use of our website, www.forgespectrum.com, and the purchase of products from our online store. By accessing or using our website, you agree to abide by these Terms. Please read them carefully before making a purchase or interacting with our website.

1. General Information

  • Company Name: Forge Spectrum Ltd.
  • Website: www.forgespectrum.com
  • Email: support@forgespectrum.com

2. Use of the Website

By accessing and using this website, you agree to the following:
  • You must be at least 18 years of age or have the legal capacity to enter into binding contracts.
  • You agree to provide accurate, current, and complete information when making purchases, registering an account, or communicating with us.

3. Products and Services

  • Product Descriptions: We make every effort to ensure that the product descriptions, pricing, and images displayed on the website are accurate. However, we cannot guarantee that every detail is error-free. We reserve the right to correct any inaccuracies.
  • Availability: Products on our website are subject to availability. In case a product is out of stock, we will notify you and offer alternatives or a refund.

4. Pricing and Payments

  • Pricing: All prices listed on our website are in USD and exclude shipping, taxes, or other fees unless otherwise stated.
  • Payment Methods: We accept payments via credit/debit cards, PayPal, and other payment methods specified on our site. Payments will be processed securely.
  • Currency: All transactions will be processed in USD unless otherwise specified.
  • Changes to Prices: We reserve the right to change product prices without notice. If the price of a product changes after you’ve placed an order, we will notify you, and you may choose to proceed with the order or cancel it.

5. Orders and Shipping

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not constitute an acceptance of your order.
  • Shipping: We aim to ship products within 1-2 business days (subject to stock availability). Delivery times depend on the shipping method selected at checkout. Please refer to our Shipping Policy for more details.
  • International Shipping: We offer international shipping. Additional customs duties and taxes may apply depending on your location. You are responsible for any such fees.
  • Address Accuracy: You are responsible for providing the correct shipping address. If a package is returned due to an incorrect address, you will be responsible for the reshipping costs.

6. Returns and Cancellations

  • Returns: We offer a return policy for certain products. Please refer to our Return and Cancellation Policy for specific instructions.
  • Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing the order. After 24 hours, cancellations may not be possible due to the processing of the order.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order for a replacement or refund.

7. Account Creation and Security

  • Creating an Account: You may create an account on our website to facilitate future orders. When creating an account, you agree to provide accurate information and maintain the confidentiality of your account details.
  • Account Security: You are responsible for maintaining the security of your account and for all activities that occur under your account. If you suspect any unauthorized activity, please contact us immediately.

8. Intellectual Property

  • Ownership: All content on our website, including images, designs, logos, text, and trademarks, is owned by Forge Spectrum or our licensors and is protected by copyright laws.
  • Use of Content: You may not reproduce, distribute, or use any of the content from this website without explicit permission from Forge Spectrum.

9. Limitations of Liability

  • No Warranty: We provide our products and services “as is” without any warranty, express or implied. We do not guarantee that our website will be free from errors or interruptions.
  • Liability Limitation: To the fullest extent permitted by law, Forge Spectrum is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy and Data Protection

  • Privacy Policy: We value your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy to learn more about how we collect, use, and protect your personal information.

11. Changes to Terms and Conditions

We reserve the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page, and the updated date will be displayed at the bottom. Please review these Terms regularly to stay informed about any changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes related to these Terms will be resolved in the appropriate courts of the United Kingdom.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at: Forge Spectrum Email: support@forgespectrum.com