Privacy Policy

At Forge Spectrum, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data. By using our website, www.forgespectrum.com, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you interact with our website, including:
  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when making a purchase.
  • Account Information: If you create an account, we may collect your username, password, and other related account details.
  • Order Information: Details about the products you purchase and the payment method used.
  • Usage Data: Information about how you use our website, including IP address, browser type, and operating system. This helps us understand how visitors engage with our site and improve their experience.
  • Cookies: We use cookies (small text files placed on your device) to track user activity, enhance site functionality, and improve your browsing experience.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:
  • To Process Transactions: We use your payment details and shipping information to complete your purchases and deliver products to you.
  • To Improve Our Website: We use your usage data and feedback to enhance the functionality and design of our site.
  • To Communicate with You: We may use your contact information to send order confirmations, shipping updates, and promotional emails. You can opt-out of promotional emails at any time.
  • To Provide Customer Support: We use your information to respond to inquiries, resolve issues, and assist you with your orders or account.
  • To Prevent Fraud and Ensure Security: We may use your information to detect and prevent fraudulent activities, and protect the integrity and security of our website.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:
  • SSL Encryption: All sensitive information, including payment details, is transmitted securely via SSL encryption.
  • Secure Servers: We store personal data on secure servers that are protected by physical and electronic security measures.
  • Restricted Access: Only authorized personnel have access to your personal data for necessary business operations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:
  • Service Providers: We may share your information with third-party companies that help us run our business, such as payment processors, shipping carriers, and email service providers. These companies are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or legal process.

5. Your Choices and Rights

You have the following rights regarding your personal information:
  • Access and Update: You can review and update your account information at any time through your account settings.
  • Opt-Out: If you no longer wish to receive promotional emails, you can opt-out by clicking the unsubscribe link in any email we send.
  • Delete: You can request the deletion of your personal data by contacting us. Note that certain data may be retained for legal or accounting purposes.
  • Data Portability: You can request a copy of your personal information in a portable format if you wish to transfer it to another service provider.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and provide personalized features. By using our website, you consent to the use of cookies. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the bottom. Please review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: support@forgespectrum.com